• Throws
  • Cushions
  • Scarfs
  • Tea towels
  • Towels
  • Rugs
  • Accessories
ELVANG DENMARK A/S
Banevej 7
DK-4180 Sorø (Soroe)
Denmark
Tel: +45 3537 8989
E-mail: info@elvang.net
VAT: DK31582016

ORDERING AND PAYMENTS

The ELVANG webshop is open 24 hours a day and you can therefore always do your shopping.

Please enter your name, address, e-mail, phone number, forms of payment and choose your way of delivery. You can always change the content of your shopping basket right up until you confirm your buy by "confirm order". After that your order goes to ELVANGs webshop.

We accept payment by the following credit cards: Dankort, Visa Dankort, Visa, Visa Elektron, JCB, Maestro og MasterCard. The full amount will be charged on the day of shipment (the day the goods are dispachted).

ORDER CONFIRMATION

When you have placed your order with us, you will receive an order confirmation. No binding purchase agreement between you and ELVANG DENMARK A/S has been made until you receive the order confirmation from ELVANG.

All orders are shipped within 1-3 days. All orders are subject to availability.

Uncollected items

Uncollected items will be returned to ELVANG DENMARK. Shipping costs for uncollected items will not be covered by ELVANG DENMARK. Uncollected items are not covered by the rules of "exchanges and refunds".

EXCHANGES AND REFUNDS

When you shop at www.elvang.net, you may change your mind after receiving your order. After you have received the ordered items, you may carefully examine them. Within a period of 14 days you may return them in the same shape and form in which you have received them.

However, you have to notify us before the 14th day after receipt of your order, if you want to return the ordered item. Please contact us at webshop@elvang.net.

  1. Notify us by email within 14 days after receipt of your order.
  2. Send your items in the original packaging back to us within 14 days from your notification.
  3. Fill in the return form and send it with the items which you want to return.
  4. The costs for returning the items, must be paid by you, and are not covered by ELVANG.
  5. You will receive your refund within 14 days after receipt of the notification. However, the refund will not be paid before we have received the items in our warehouse or we have received documentation proving the items have been shipped.
  6. If the items are not received in their original packaging and in the same condition as you received them, a deduction might be made.

Our return address is:

ELVANG DENMARK A/S
Banevej 7
DK-4180 Sorø (Soroe)
Denmark

CLAIM

Should you receive an item, which is subject to a claim, you are welcome to return the item.

If the claim is applicable, we will give you a full refund of the purchase price, including the original shipping charges for the items that you return to us. The refund will be paid back to the credit card used to pay for the order within 14 days of receipt of the notification. However, the refund will not be paid before we have received the items in our warehouse or we have received documentation proving the items have been shipped.

The items are your responsibility until they reach our warehouse. Please make sure to pack the item safely to prevent any damage to the products or boxes. Please make sure that the original packaging of the item is intact. Please keep receipts and tracking numbers as proof return of the items.

DISCLAIMER

We do not guarantee that all the items displayed at ELVANGs webshop are in stock at the time of your order.

ELVANG cannot warrant that the content of the www.elvang.net at all time is free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. ELVANG may at any time change the content of the site.

Though ELVANG strive to display the correct texts, images and pricing on the webshop, errors may occur.

ELVANG cannot be help responsible for any damages caused from using the site or for that matter not being able to use the site. ELVANG DENMARK cannot guarantee a problem-free uninterrupted and secure access to the site.

We cannot guarantee that the colors on the website are fully equivalent to the actual colors of the items. This depends partly on the color setting of your computer and monitor.

GOVERNING LAW

These terms of use are construed in accordance with Danish law and you agree that the Danish courts will have exclusive jurisdiction for any dispute under this agreement.